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IPTV setup guide

Setting up UK IPTV means installing an IPTV player app and entering the access details we send you. This guide covers the general steps for each type of device. We'll confirm the exact app for your device when you order.

Before you start

  • Have your access details from your order to hand.
  • Make sure your device is connected to the internet and up to date.
  • Know which IPTV app we recommended for your device.

Amazon Fire TV Stick

  1. From the Fire TV home screen, go to Find → Search and look for the app we recommended. If it's not in the Amazon Appstore, we'll send you instructions for installing it.
  2. Open the app once it's installed.
  3. Choose the sign-in option that matches your access details and enter them exactly as sent.
  4. Wait for the channel list and TV guide to load, then start watching.

Android TV, Google TV and Android boxes

  1. Open the Google Play Store and search for the recommended IPTV app.
  2. Install and open it.
  3. Enter your access details and wait for everything to load.

Samsung and LG smart TVs

  1. Open your TV's app store (Samsung Apps or LG Content Store).
  2. Search for the IPTV app we recommended for your model and install it.
  3. Open the app. Some TV apps show a device code or MAC address — send this to us on WhatsApp if asked.
  4. Enter or activate your access details as instructed.

iPhone, iPad, Android phones and tablets

  1. Install the recommended app from the App Store or Google Play Store.
  2. Open it and enter your access details.

Windows PC and Mac

  1. Download the recommended desktop IPTV player.
  2. Add your access details in the app's settings or sign-in screen.

MAG boxes

  1. Send us your MAG box's MAC address when you order.
  2. On the box, go to Settings → System settings → Servers → Portals.
  3. Enter the portal address we send you, save, and restart the box.

If something isn't working

  • Login fails: re-enter your details carefully — they're case-sensitive and extra spaces cause errors.
  • Buffering: restart your router and device, move closer to the router or use a cable, and close other apps using the connection.
  • Guide or channels not loading: close the app fully and open it again, or clear the app's cache in your device settings.

Still stuck? Message us on WhatsApp with your device and what you're seeing.

Not ordered yet? See the UK IPTV plans, check compatible devices, or return to the UK IPTV homepage.

Plans from £40 Order on WhatsApp